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My profile has been closed due to my age, yet I am over 18. What can I do?

Our service is strictly limited to people aged 18 or over.

If your account has been closed despite the fact that you are over 18, please accept our apologies.

Kindly contact our Customer Care team. They will need to see proof of age in the form of a Passport or Drivers license. They will then reactivate your account and restore your subscription as quickly as they can.

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