safety
Ourtime is by your side

If you are going through a difficult time as a result of mental health issues, trauma, violence or abuse, support is available.

Throughline is a network of free and confidential helplines.

👉 Get help now

Please be aware: Helplines are independent services and are not affiliated with Ourtime.

For assistance with your Ourtime account, please click here.
Privacy Note: ThroughLine does not collect or share any personally identifiable information with Ourtime.
Safety advice Ourtime's guide to meeting and getting to know people without any issues

  • Key advice

    For a positive experience Read more

  • Keeping your account safe

    Your account is personal - protect it Read more

  • Taking the time to get to know each other

    Don't rush Read more

  • Reporting cyber-harassment

    Is a user making you feel uncomfortable? Let us know Read more

  • Avoiding potential scams

    There are some warning signs to look out for Read more

  • Enjoying your date

    Take some precautions Read more

  • Starting a relationship

    A strong relationship is built on mutual respect Read more

  • Quiz

    Take our challenge to test your knowledge about staying safe Read more
Tools for your safety Ourtime tools you can use to take action if you run into any problems

  • Verify the authenticity of a profile

    What does the blue badge on some profiles mean? Read more

  • Blocking/unblocking a user

    How do you block/unblock a user? Read more

  • Reporting a user

    How do you report a user? Read more

  • Adjusting the visibility of your profile

    How do you activate the contact filter and incognito mode? Read more

  • Taking a break

    How do you deactivate your profile? Read more

Emergency

Resources for information and support
Read more

Quiz

Here at Ourtime, the safety of our users is very important to us.
Take our challenge to test your knowledge and make sure that only LOVE can happen to you.

Let's go ! Need to brush up a little first?