I want to stop my subscription. What should I do?
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You can cancel your subscription at the earliest 24 hours after purchase and up to 48 hours before its renewal date. You have different ways to do it:
From a computer:
– Log in to your account from a computer
– Go to your account settings > Manage account➔ Manage subscription and complete the renewal cancellation.
! If you have opted to pay in instalments, you may still have payments left to make.
From mobile site or the Android app:
– Log in to your account from your mobile.
– Go to your profile section > Settings ⚙️ > Scroll to Preferences > Cancel your pass➔ Complete the renewal cancellation.
! If you have opted to pay in instalments, you may still have payments left to make.
For purchases made through Google Play Store :
– Open the Play Store > Tap on your profile > Tap Payments & subscriptions > Subscriptions
– Tap the subscription that you want to manage > Cancel subscription.
For purchases made through our iPhone App:
Open the Settings app > Tap your name > Tap Subscriptions > Tap the subscription that you want to manage > Cancel Subscription