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I want to stop my subscription. What should I do?

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From a computer:

  • Log in to your account from a computer
  • Go to My account settings > My subscription ➔ Complete the renewal cancellation.
    Or click here.

! If you have opted to pay in installments, you may still have payments left to make.


From mobile site:

  • Log in to your account from your mobile.
  • Go to Me > Settings ⚙️ > My subscription > Manage your subscription ➔ Complete the renewal cancellation.
    Or click here.

! If you have opted to pay in installments, you may still have payments left to make.


From an App:

  • To cancel a subscription bought directly from OurTime you need to access a computer.


Purchases made through our iPhone App:

  • Open the Settings app > Tap your name > Tap Subscriptions > Tap the subscription that you want to manage > Cancel Subscription
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