Categories Frequently asked questions
- Signing up and getting started
- Managing my profile
- Features, Search & Interactions
- Subscription & Paid Features
- Online safety
- How can I keep myself safe on the site?
- I'm about to go on a first date'! What advice do you have to keep me safe?
- What do you do with the messages I send and receive on OurTime?
- Wait a minute… are all these profiles genuine? How can I be sure?
- Does OurTime use automated individual decision-making and profiling?
- I have spotted a profile which looks dodgy. What can I do?
- How can I protect my profile?
- What is cyberbullying, and how do I report it?
- Why the messages and views of a profile have disappeared from my list?
- Account closure
- Contact us