Help OnlineHow can we help you?
FAQ
Categories Frequently asked questions
Categories
Frequently asked questions
Back

How can I delete my account?

We are one of the few businesses which wants to lose its customers, so we're delighted if you've found someone special ๐Ÿ’• If you have, why not leave a testimonial to inspire our singles?

But back to business. About that profile ๐Ÿง

Log in to your account from a computer:

To delete your account: Click on the arrow on the top right of the screen next to your profile photo > click Settings > Manage account > Delete account.

Follow the instructions and your profile will disappear within 24 hours.

! If you have opted to pay in instalments, please remember you may still have payments left to make.

Mobile and Android app:

Log into a computer and follow the instructions above.

iOS App:

Tap My Profile > โš™๏ธ > Tap Manage account >Tap Delete My Profile > Follow the instructions.

Your profile will be deleted within 24 hours.

When your account is closed, we will delete your data in accordance with our Privacy Policy.

Did that answer your question?
Yes No
Thank you for visiting our Help section.
All the best from the team at ourtime.co.uk.

If you still wish to contact customer service, click below.